Library resource | Lloyds Banking Group career challenge

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Lloyds Banking Group are a financial services group focussed on retail and commercial customers, with millions of customers in the UK, and a presence in nearly every community. It is our role to help businesses and individuals with their banking and financial needs throughout their lifetime, while making a positive contribution to the communities in which we operate.

Lloyds Banking Group have many brands, some we hope you might recognise! Lloyds Bank, Halifax, Bank of Scotland, and Scottish Widows. This enables us as a group to serve the financial needs of all our customers in one place. Our core three areas of business are; Retail (general public), Commercial Banking (businesses), and Insurance and Wealth.

Our purpose is Helping Britain Prosper, and we do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good.

Join us in our online career challenges to find out the different questions we ask ourselves and the data we use to help answer them.

What’s involved?

Watch the briefing
session video

Students work on the challenge
in their own time

Recorded industry
assessment

Certification of virtual
work experience

FIRST STEP CAREER CHALLENGE:

YEAR GROUPS 7-9, YEAR GROUPS 8-10 (Northern Ireland) & YEAR GROUPS S1-S3 (Scotland)

Can you help Lloyds Bank decide who can borrow £1,200 to buy the new iPhone 14?

Overview:
The iPhone 14 is coming out this November, and we have had applications from customers who would like to borrow £1,200 from Lloyds Bank to purchase it. They all would like to borrow the money and pay it back in equal instalments over 1 year. Your task is to work out which people can afford this extra cost and who we can responsibly lend the money to.

First Step Challenge:
We have a list of customers, the money they have coming in each month and the money they have going out each month and their current balance.

Can you work out from the dataset who can afford to borrow £1,200 from the bank to buy the new iPhone 14?

NEXT STEP CAREER CHALLENGE:

YEAR GROUPS 10-13 + FE , YEAR GROUPS 11-14 + FE (Northern Ireland) & YEAR GROUPS S4-S6 (Scotland)

Can you assess our customers’ financial situation and make some recommendations on how different groups of customers should approach their upcoming purchases?

Overview:
With the cost of living rising and the concern to how it will impact so many people in the UK, Lloyds Banking Group want to ensure that their customers have a good understanding of their personal finances. They have approached you to help them review their customer base, and create some positive messaging to different customers based on their individual situation and goals.

Next Step Challenge:
Lloyds Banking Group have sent you a list of their customers, their finances, and their purchase goals for the next 12 months. Can you assess our customers’ financial situation and make some recommendations on how different groups of customers should approach their upcoming purchases?

STEP UP CAREER CHALLENGE:

UNIVERSITY + HE

Lloyds Banking Group is launching a new loans product and needs to determine which customers they should lend to or not

Overview:
Lloyds Banking Group is launching a new loans product and needs to determine which customers they should lend to or not. They have approached you to design this process. To ensure they are lending responsibly, it is important that the process is easy to understand and fair/treats customers fairly.

Step Up Challenge:
Lloyds Banking Group have sent you a dataset of customers who had a loan, the status of the product (default or not), as well as other credit and product information. Can you predict which customers will default on their loan and explain the key reasons why?