Library resource  |  BT career challenge

BT is one of the world’s leading communications services companies, connecting customers in 180 countries.

Our purpose is simple: we connect for good. Through the power of technology, we’re supporting customers to live, work and play together better.

Our fixed broadband and mobile networks are connecting the nation and our cyber security experts are helping to keep the country safe.

As data becomes increasingly important to our business and to our everyday lives, we’re excited to be working in partnership with Digdata. Together, we’ll give you the opportunity to help us solve some real life business problems using data and gain virtual work experience and certification.

Register now to receive all of the resources required to complete the BT career challenge and find out how data is used to answer these questions:

What’s involved?

FIRST STEP CAREER CHALLENGE:

YEAR GROUPS 7-9, YEAR GROUPS 8-10 (Northern Ireland) & YEAR GROUPS S1-S3 (Scotland)

How can you stay better connected with your friends?

Overview:
It’s the May bank holiday and you are wondering what you friends and family are planning and whether you can meet-up or do an online chat/video call. The weather is looking unsettled and so you decide to stay at home and connect with friends on a device. You have a number of apps and devices that you can use to connect, your choice is influenced by a number of factors including battery life, video quality, sound quality, ease of use, stable connection and speed.

First Step Challenge:
Help BT understand how you and your friends can stay better connected longer by using our data and your own experiences. What conclusions can you draw? Are there any opportunities for improvement? How can you stay better connected?

NEXT STEP CAREER CHALLENGE:

YEAR GROUPS 10-13 + FE , YEAR GROUPS 11-14 + FE (Northern Ireland) & YEAR GROUPS S4-S6 (Scotland)

The calm before the storm

Overview:
It’s Friday night and everyone in your house is online… gaming, streaming films, online shopping, finishing some homework but there has been a weather warning… there is a storm coming.

With much of our daily lives, both work and social, dependant on good quality reliable broadband even a short period off line can have serious repercussions for everyone.

While we at Openreach may not be able to prevent storm damage we do want to ensure everyone connected to our network is back online as quickly as possible. To do this we need a plan.

Next Step Challenge:
Where should we send our engineers so they are ready for action and who should we help first

Other than the data provided what other information do you think would be helpful in answering this question and why?

STEP UP CAREER CHALLENGE:

UNIVERSITY + HE

Life is a continuous cycle…

Overview:
At BT we pride ourselves on how we service our customers throughout their life, from student, to couple, to family to retirement BT have products and services to suit our customer needs.

How can we ensure that we stay ahead of the curve and ensure that our customers have the right products at the right time and price for their current life cycle?

Step Up Challenge:
BT want to create a platform that allows their data team to understand their customers fully, looking at this data, what would be your recommendation?